CARRIAGE TERMS
Thank you for choosing ANGEL TUNING LTD. As we provide professional vehicle repair and maintenance services, rather than traditional physical goods sales, our “logistics” primarily refers to service appointments, vehicle reception, repair processing, and delivery arrangements after service completion.
ANGEL TUNING LTD is located in the United Kingdom, providing professional vehicle maintenance and repair services.
- Service Appointment and Confirmation Time
After you submit a vehicle repair or maintenance service request, we will process your request promptly:
Service Inquiry Processing Time: Response within 1 business day;
Appointment Confirmation Time: Usually confirmed within 1-2 business days after the customer submits the request;
Service Scheduling Time: Arranged based on vehicle condition, repair items, and appointment time.
Our team will confirm the specific service time with the customer to ensure a smooth repair process.
- Vehicle Reception and Service Time
Customers can bring their vehicles to the designated service location for repair or maintenance according to the appointment time.
Routine Service Time Reference:
Basic Maintenance Service: Usually completed within 1 business day;
Routine Repair Items: Usually require 1–3 business days;
Complex Repairs or Items Requiring Special Parts: Time may be extended depending on the actual situation.
If additional problems are discovered during the repair process, we will notify the customer in advance and continue the relevant service after receiving confirmation.
- Vehicle Delivery After Service Completion
After repair or maintenance is completed:
We will notify the customer by phone or email;
The customer can pick up the vehicle at the agreed time;
If there is a vehicle delivery arrangement, it will be handled according to the time confirmed by both parties.
Generally, the service completion notification will be sent within 1 business day after the vehicle repair is completed.
- Parts Supply Time
Some repair items may involve parts replacement.
Parts supply time may be affected by the following factors:
Parts inventory status;
Supplier delivery time;
Vehicle model and parts compatibility.
The estimated time for parts procurement is generally:
Approximately 2–5 business days.
If the parts supply time changes, we will inform the customer promptly.
- Service Delay Explanation
Vehicle repair involves inspection, technical processing, and parts supply. Service times may be adjusted in some situations, such as:
Complex vehicle malfunctions;
Further inspection required;
Waiting for special parts;
Supplier delivery delays.
In the event of a delay, ANGEL TUNING LTD will promptly communicate with the customer and provide an update on the service progress.
- Service Confirmation and Fee Explanation
The repair and maintenance services provided by ANGEL TUNING LTD are one-time service sales.
The fees paid by the customer correspond to the confirmed single repair or maintenance item and do not include automatic renewals or long-term service subscriptions.
Any additional repair items or parts replacement costs will be calculated separately after customer confirmation.
We are committed to providing our customers with professional, efficient, and reliable vehicle repair and maintenance services.